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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stanley Schikowitz

September 22, 2025

5  out of  5
rating by Stanley Schikowitz
"I am extremely pleased with this company. Their customer service is outstanding. If you want to receive great service at a very fair price, then State Farm should be your company."
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Sandi Funderburk

September 19, 2025

5  out of  5
rating by Sandi Funderburk
"I rec’d wonderful customer service from Vicki Clark @ Tag Rome State Farm. She took time to answer all my questions genuinely and patiently."
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Lisa Wilson

September 19, 2025

5  out of  5
rating by Lisa Wilson
"Michelle Bailey was an absolute pleasure to deal with!"
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Lexi

September 17, 2025

1  out of  5
rating by Lexi
"Wasted my time for a hour for an interview last month for $10.00 hour job. I Called days after the interview talking she have more people to interview. GOATED me! If you say you my resume then should’ve hired me on the spot since I have soo much experience. I’ll withdraw my application. Do better because I’m struggling to make ends meet"
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Shun Whitaker

September 16, 2025

5  out of  5
rating by Shun Whitaker
"Best customer service and insurance agents ever! Never have to worry about anything because they are surely always there. Over the years I have not had any issues with my policies or any claims."
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Butch Willis

September 15, 2025

1  out of  5
rating by Butch Willis
"They NEVER answer the phone when you call them I had drive to their office just to find out they are closed for lunch ( wasted trip ) other people drove up and where not very happy as well. This is a reaquring problem with this office and no one there including Mr. Rome seem to care. Time to move on!!"
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Gene Jeter

August 27, 2025

5  out of  5
rating by Gene Jeter
"Thank you Ms. Tina Clark great experience with helping me out with the questions I had giving me good suggestions for better insurance needs...thanks for all the help"
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Carolyn B

August 24, 2025

5  out of  5
rating by Carolyn B
"Very Helpful. Detailed. Line by line explanation. Homeowner Coverage."
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priscilla brisker

August 20, 2025

5  out of  5
rating by priscilla brisker
"My husband and I received courteous and informative responses from Michelle Bailey. She went beyond by giving solutions to help us lower our monthly and available discounts for seniors. As well as the perks on our coverage."
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Chris Hunt

August 14, 2025

5  out of  5
rating by Chris Hunt
"Love the experience and service we have had from Michelle! Any questions we may have get answered and explained thoroughly!"
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M Beach

August 14, 2025

5  out of  5
rating by M Beach
"Michelle, you were delightful to talk with, and certainly informative as to what I really needed. Insurance is not a favorite topic for me, but you made it quick and painless! God bless you!"
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Stacey Cooper

August 13, 2025

5  out of  5
rating by Stacey Cooper
"Michelle was very helpful and friendly. 😊"
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Experience Da Taste

August 13, 2025

5  out of  5
rating by Experience Da Taste
"I was in there a week ago at the Swan lake location and that Young lady Shelby Miles was awesome she handle me and my Wife payments and answered all of our Questions and Concerns with no Problem my wife said tell Tag to Give that Girlie A RAISE!!!!! Thanks Shelby keep up the amazing Customer Service"
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Brittany Bond

August 13, 2025

5  out of  5
rating by Brittany Bond
"Michelle is amazing! Fun to talk to and great customer service!"
We responded:
"Brittany, thank you for the kind review! Michelle will be glad her service is being recognized. "
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Michael Cooper

August 13, 2025

5  out of  5
rating by Michael Cooper
"Lost our house to a fire in 2023 and State Farm has been on the spot since. There was some frustration but that's to be expected when you lose everything. Michelle & Tina in Tag's office are awesome, and Mark & Don (adjusters on our claim) have been great thru it all. Thanks to all."
We responded:
"Thank you! We are so thankful for your business and will continue to do our best to help with your household needs!"
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Mary Peters

July 21, 2025

5  out of  5
rating by Mary Peters
"Nice office employees very friendly always willing to help with questions glad that I have State Farm as my insurance"
We responded:
"Mary, thank you for taking the time to leave such a pleasant review. We appreciate your business!"
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Shae Winn

July 16, 2025

5  out of  5
rating by Shae Winn
"I personally want to say thank you to Mrs. Terry and Mrs. Linda at the Southern loop location. They are absolutely wonderful. Mrs Terry went above and beyond to help. I am very grateful. Have a great day Ladies!!"
We responded:
"Shae, thank you for the kind review regarding Terry and Linda! We are grateful to have you as a loyal customer! "
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Chuck Carroll

June 19, 2025

5  out of  5
rating by Chuck Carroll
"Tina is the best at making life easy. I sold my house and needed to change things on my policy, she knew everything I needed and made it happen fast and easy. Thank you so much."
We responded:
"Thank you so much Chuck! Tina will greatly appreciate the kind words; we are happy to help with your household needs. "
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ALMA WILLIAMS

June 13, 2025

5  out of  5
rating by ALMA WILLIAMS
"Thank you! Lynn Manning for your great costumer service."
We responded:
"Alma, thank you for acknowledging Lynn and her service. We appreciate you!!"
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Linda Nelson

June 5, 2025

5  out of  5
rating by Linda Nelson
"Terry Carroway took time to personally lead my husband and me through our automobile policy. She asked questions, listened, and gave us valuable advice so that we could make informed decisions based on our needs. She is friendly, knowledgeable and professional!"
We responded:
"We are so glad Terry could help you and your husband! Thank you for the kind review, Linda!"
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Marva cummings

May 30, 2025

5  out of  5
rating by Marva cummings
"Mrs. Terry, was very knowledgeable and professional when discussing my bundle Insurance rates. She was very cordial and helpful. She listened to my concerns about savings. Unlike Allstate for 18 years and I only been with State Farm for 2 years! I’m here to stay! Thank you Mrs. Terry"
We responded:
"Marva, thank you for trusting us with your insurance needs! we are so happy to have you!!"
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shelby truelove

May 29, 2025

5  out of  5
rating by shelby truelove
"Michelle, I want to express my gratitude for your exceptional service in helping me secure auto insurance. Your expertise and professionalism made the process smooth and efficient. I highly recommend your services to anyone seeking insurance coverage. Thank you for your dedication and for going above and beyond to ensure I got the best possible quote. You are truly great at what you do, and I am grateful to have had the opportunity to work with you."
We responded:
"Thank you for the kind words, Shelby! We're so glad to hear that Michelle helped you secure our protection! We appreciate you!"
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Judy Edwards

May 29, 2025

5  out of  5
rating by Judy Edwards
"Michelle was amazing today. She went over and beyond helping me with a problem I had. I have always had great service with this agent’s office. It is refreshing to hear a friendly, caring voice. Thank you again Michelle."
We responded:
"Thanks for your kind words about Michelle and our team, we appreciate it. We always here to help, Judy!"
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Jhordynn ShaRelle

May 5, 2025

5  out of  5
rating by Jhordynn ShaRelle
"LINDA MCGARRY IS WONDERFUL!! I hate “insurance talk”, and she made this process EASY! I absolutely love her! She made everything a breath of fresh air."
We responded:
"Thanks, Jhordynn! We agree, Linda is amazing! We’re so glad she made things easy and stress-free for you!"
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Vexcon Office (Liz Fronk)

April 30, 2025

5  out of  5
rating by Vexcon Office (Liz Fronk)
"Jennifer Ambrose is awesome! She was able to find our company discounts by bundling our policies for us. She had all the answers to my questions, and she is a joy to speak with. Our vehicles and home are well protected. Thanks Jennifer and State Farm !"
We responded:
"Thank you for the kind words, Liz! We're so glad to hear that Jen helped you find those company discounts and we're glad your vehicles and home are well protected. We appreciate you!"